Effective Date: November 05, 2024

This Privacy Policy explains how YouBuk (“we,” “our,” or “us”) collects, uses, discloses, and protects your personal information when you visit our website, www.youbuk.com, or use our online booking services. By using our website, you agree to the collection and use of your information in accordance with this policy.

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1. Information We Collect

We collect the following types of information to provide you with our services and enhance your experience:

Personal Information: This may include your name, email address, phone number, payment details, and any other information necessary to complete bookings or respond to inquiries.

Account Information: When you create an account, we collect login details, passwords, and profile information.

Booking Information: This includes details related to your bookings, such as the date, time, and type of services booked.

Device and Usage Information: We collect technical information about your device, including IP address, browser type, operating system, and browsing behavior on our website.

Location Information: With your consent, we may collect information about your location to provide location-based services.

2. How We Use Your Information

We use the collected information for the following purposes:

To Facilitate Bookings: Process your bookings, confirm reservations, and provide booking-related customer support.

Communication: Send confirmation emails, reminders, and notifications about your bookings and updates to our services.

Improvement of Services: Analyze usage trends, diagnose technical issues, and improve the website’s functionality and user experience.

Personalization: Provide personalized recommendations, offers, and other content based on your preferences.

Compliance and Protection: Ensure compliance with our Terms and Conditions, protect our rights, and prevent fraud or illegal activities.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following ways:

With Service Providers: To facilitate your bookings, we share necessary information with third-party Service Providers. Each Service Provider has its own privacy practices, and we encourage you to review their privacy policies before making a booking.

With Payment Processors: For secure payment transactions, we share information with third-party payment processors who are required to protect your data.

Legal Requirements: We may disclose your information if required to comply with legal obligations, protect our rights, or respond to lawful requests by public authorities.

Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, in accordance with applicable law.

4. Your Privacy Choices and Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Correction: You may access and update your personal information through your account settings.

Deletion: You can request the deletion of your personal information, though certain data may be retained as required by law or for legitimate business purposes.

Opt-Out of Marketing: You may opt out of receiving marketing communications by following the unsubscribe link in our emails.

Location Services: You can adjust your device settings to limit our access to location information.

If you wish to exercise any of these rights or have questions about your information, please contact us using the contact details below.

5. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. These include encryption, access controls, and secure servers. However, please be aware that no data transmission over the internet is completely secure, and we cannot guarantee the security of your data.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Booking records and transaction information may be retained to meet legal, tax, or accounting requirements.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, understand website usage, and deliver targeted advertising. You may manage or disable cookies through your browser settings, though some features of our website may be affected.

8. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to third-party websites, and we are not responsible for their privacy practices. Please review the privacy policies of any websites you visit through links on our site.

9. Children’s Privacy

YouBuk does not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete such information as quickly as possible.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Effective Date” of the revised version. By continuing to use our services, you agree to the updated policy.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

Email: [email protected]

Phone: 780-782-8485

Address: 118 Summerhill PL, Kelowna, BC, Canada

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Thank you for trusting YouBuk with your personal information. We are committed to safeguarding your privacy and providing a secure booking experience.